Billing Problems
 
Question 1: What will I see on my payment statement?
Your credit card will be discreetly billed by one of our processors "Jettis.com", "Epoch.com", or "CCBill.com".
 
Question 2: Do I have unlimited access with my membership?
Yes, you will have unlimited access when you sign up for our sites. Full Access
 
Question 3: How often will I be charged for your services?
Your account will be charged every thirty days from the day you originally subscribed for monthly access. If you signed up to our "mini membership". you will be charged monthly after the trial period is finished. If you cancel your account before that time, we will not renew your account. Instead your account will expire on that date. If you cancel your membership in the middle of the thirty days, you will have access for the remaining time left.
 
Question 4: How do I cancel my membership?
You can cancel your membership easily by using the online account cancellation form provided by the processor you used when signing up. Below you can find the location of the cancel page, as well as contact information for your processor.

For Jettis.com
Web Site: www.billingservices.com
E-mail: help@cs.billingservices.com
Phone: US and Canada toll Free 1-888-205-2664
Phone: International +1-818-707-7490

For Epoch.com
Web Site: www.billingsupport.com
E-mail: billing@billingsupport.com
Phone: US and Canada toll Free 1-800-893-8871
Phone: International 1-310-827-9939

For ccbill.com
Web Site: support.ccbill.com
E-mail: consumersupport@ccbill.com
Phone: US and Canada toll Free 1-888-596-9279
 

Question 5: How do I know that my membership was cancelled?
You will get confirmation of cancellation from our processors via email to the email address entered (into the sign up page) when joining the site.
 
Question 6: Why have I not received a cancellation confirmation email?
The cancellation email may take 24 hours. If your account information has changed (email address), please contact that processors support listed above. They have agents on staff 24 / 7 to assist you.